Pegasus with AVG visrus scanner

[Steve Hayes]

I recently installed the AVG virus scanner, and discovered that it had taken
upon itself to delete all my outbound mail and post a lot of "undeliverable"
messages because the SMTP serbver at my ISP was not responding. Normally
Pegasus just queues the mail to try again later.

Has anyone else had this problem with AVG, and is there a way of overcoming
it?

I've disabled the virus check on outbound mail until I discover a solution.

[Pete Bland]

Post by Steve Hayes
Has anyone else had this problem with AVG, and is there a way of overcoming
it?

Yes, only once so far with the latest AVG FREE version 7.0. It seems
that AVG auto-configures itself so as to sit between Pegasus and your
ISP - no tweaking of the settings in Peg was required. One email was
returned with an error message:

This is the AVG E-mail Scanner program.

I'm sorry to have to inform you that the message returned
below could not be delivered to one or more destinations.

-------------------------------------------------------------------
Cannot open smtp connection to 'x.x.x.x'
[x.x.x.x substituted for real address on previous line]
Connect: A socket operation was attempted to an unreachable host.
(10065)

- I also would be interested in a solution, as the combination works
fine apart from this glitch.

[John Navas]

[POSTED TO comp.mail.pegasus-mail.ms-windows - REPLY ON USENET PLEASE]

On Wed, 19 Jan 2005 21:49:46 GMT, Pete Bland

Post by Pete Bland

Post by Steve Hayes
Has anyone else had this problem with AVG, and is there a way of overcoming
it?

Yes, only once so far with the latest AVG FREE version 7.0. It seems
that AVG auto-configures itself so as to sit between Pegasus and your
ISP - no tweaking of the settings in Peg was required. One email was
This is the AVG E-mail Scanner program.
I'm sorry to have to inform you that the message returned
below could not be delivered to one or more destinations.
-------------------------------------------------------------------
Cannot open smtp connection to 'x.x.x.x'
[x.x.x.x substituted for real address on previous line]
Connect: A socket operation was attempted to an unreachable host.
(10065)
- I also would be interested in a solution, as the combination works
fine apart from this glitch.

I reported it to them as a but, or asked if there was a way of fixing it. They
said het the paid version and we'll tell you.
Sounds like Catch 22 to me.
...

Sheesh! I think that's quite unfair (and looking a gift horse in the mouth):

* GRISOFT does an incredible public service with AVG Free.
* It's unrealistic to expect free support for this free product.
* AVG Professional is fairly priced.
* 30-day trial versions are available.
* GRISOFT has an extremely generous 60-day unconditional return policy.

(Thus you could easily get a free answer by registering and then returning AVG
Professional.)

[John Underwood]

On Sun, 23 Jan 2005 at 16:34:23, John Navas wrote in

Post by John Navas
* GRISOFT does an incredible public service with AVG Free.

I agree totally.

Post by John Navas
* It's unrealistic to expect free support for this free product.

Moreover, it is specifically stated that such support is not given with
the free version in the page from which it can be downloaded.

There is one question I would really like to see answered
satisfactorily.

If a mail client, on receipt of a message with an included file (aka
attachment) opens that file without intervention from the operator, then
I can see a partial reason for wanting to scan it on arrival before it
is submitted to the mail client.

Even then, does not the process of opening the file to run require it to
be saved to disk in a temporary file? If so, unless the temporary file
or folder in which it is saved are excluded from the AV Resident Shield
(using AVG terminology), won't it be detected before it can be executed?

Unless the mail client stores incoming mail in encrypted form (as does
Turnpike) won't any infection be detected the moment a message is
stored?

(Of course in any of these cases, it might not be because, say, the
virus definitions do not cover that infection, but scanning mail will
not work either).

If the mail client requires the operator to approve the saving or
activation of an included file, then, surely, the infection cannot be a
danger until the operator approves that execution and, again, the AV
program should detect its presence.

My question, then, is: What is there which makes the use of mail
scanning essential when running Pegasus?

If there is something, I probably won't bother to evaluate the program.

If included files are dangerous it is only because they may be executed
without my involvement. Scanning the incoming mail will tell me no more
than that a file *is* infected, not that it isn't - and when it is
executed, the same AV scanner will tell me the same thing (unless it has
received a relevant update to its definitions in the meantime, in which
case it is of value, unlike the earlier scan).

[John Navas]

[POSTED TO comp.mail.pegasus-mail.ms-windows - REPLY ON USENET PLEASE]

In <vHH3iUCbF+***@dontspam.theunderwoods.org.uk> on Sun, 23 Jan 2005
17:39:39 +0000, John Underwood

Post by John Underwood
My question, then, is: What is there which makes the use of mail
scanning essential when running Pegasus?

Nothing, IMHO.

[John Underwood]

On Mon, 24 Jan 2005 at 18:00:34, John Navas wrote in

Post by John Navas
Nothing, IMHO.

Thankyou, that is what I would expect.

[Snoopy) te***et.*z (*is n]

On Mon, 24 Jan 2005 18:00:34 GMT, John Navas

Post by John Navas
[POSTED TO comp.mail.pegasus-mail.ms-windows - REPLY ON USENET PLEASE]
17:39:39 +0000, John Underwood

Post by John Underwood
If the mail client requires the operator to approve the saving or
activation of an included file, then, surely, the infection cannot be a
danger until the operator approves that execution and, again, the AV
program should detect its presence.
My question, then, is: What is there which makes the use of mail
scanning essential when running Pegasus?

Nothing, IMHO.

I agree. So the only purpose of incoming mail scanning is to catch
e-mails that your dear e-mail program might 'open' in some way without
telling you. And the only program I know that does that is MS
Outlook.

So AVG7 is a sop to MS Outlook, the trade off being that is 'breaks'
other e-mail programs like Pegasus.

SNOOPY

[John Underwood]

On Sun, 6 Feb 2005 at 22:39:22, *is n wrote in

Post by Snoopy) te***et.*z (*is n
So AVG7 is a sop to MS Outlook, the trade off being that is 'breaks'
other e-mail programs like Pegasus.

AVG is not a sop to anything, it is a perfectly good AV application
which seems to me better than many others.

Mail scanning is perceived as a good thing. It doesn't really matter
why, but that means an AV application which doesn't provide it is dead.
The users of OE must have it, so leaving it out is irresponsible to the
rest of us who would have to put up with the output of the machines
infected as a result.

The wise who avoid blatantly dangerous programs built by criminally
irresponsible money making machines and that a good AV program will find
a virus even without mail scanning can dispense with that function.

It is perfectly possible to disable the mail scanning engine and even
easier not to install it in the first place.

The really absurd AV program was the one which realised that the period
between a mail client requesting a message and the message arriving can
be critical so prevented the time-out stopping the mail by sending
unnecessary and ridiculous headers just to keep the channel alive - in
some cases, adding several thousand pointless headers to the message.

That is what I would call a sop to OE. It wasn't perpetrated by AVG.

[Snoopy) te***et.*z (*is n]

On Sun, 6 Feb 2005 11:19:12 +0000, John Underwood

Post by John Underwood
On Sun, 6 Feb 2005 at 22:39:22, *is n wrote in

Post by Snoopy) te***et.*z (*is n
So AVG7 is a sop to MS Outlook, the trade off being that is 'breaks'
other e-mail programs like Pegasus.

AVG is not a sop to anything, it is a perfectly good AV application
which seems to me better than many others.
Mail scanning is perceived as a good thing. It doesn't really matter
why, but that means an AV application which doesn't provide it is dead.
The users of OE must have it, so leaving it out is irresponsible to the
rest of us who would have to put up with the output of the machines
infected as a result.

IOW, mail scanning introduced as part of AVG7 *is* a sop to Outlook
Express. The inclusion of mail scanning is entirely the result of
the errant default settings in MS Outlook Express. There is no other
explanation for including mail scanning.

Post by John Underwood
The wise who avoid blatantly dangerous programs built by criminally
irresponsible money making machines and that a good AV program will find
a virus even without mail scanning can dispense with that function.

IMO if Grisoft are going to include mail scanning it should not be the
default option. Why should I have to 'dispense' with a function that
has no practical use for the majority of e-mail programs?

Post by John Underwood
It is perfectly possible to disable the mail scanning engine and even
easier not to install it in the first place.

But only if you do a custom installation of AVG7 manually?

SNOOPY

[John Underwood]

On Mon, 7 Feb 2005 at 09:43:58, *is n wrote in

Post by Snoopy) te***et.*z (*is n
IOW, mail scanning introduced as part of AVG7 *is* a sop to Outlook
Express.

I agree except for the specification of AVG7, it is a sop when applied
by any AV program and the big boys were the first to do it. They don't
make it any easier to change the default and disable it. From my
experience of Symantec, they make no provision whatsoever to exclude it
from the installation.

Post by Snoopy) te***et.*z (*is n
The inclusion of mail scanning is entirely the result of
the errant default settings in MS Outlook Express. There is no other
explanation for including mail scanning.

What puzzles me is how they are able to activate an included file
without either saving it to disk or loading it into memory. If either of
these things happen with infected material, then the AV program should
start ringing bells. If they don't detect the virus then, how would they
have done when the mail arrived?

Post by Snoopy) te***et.*z (*is n
IMO if Grisoft are going to include mail scanning it should not be the
default option. Why should I have to 'dispense' with a function that
has no practical use for the majority of e-mail programs?

I would agree except for the fact that there are too many people out
there operating OE who wouldn't know that they needed to enable it or
how to. I think the small additional work of disabling or not installing
the mail scanning in AVG would prove far less effort than dealing with
all the extra stuff you would receive as a result of the vastly
increased number of infections caused by it not being the default.

Post by Snoopy) te***et.*z (*is n

Post by John Underwood
It is perfectly possible to disable the mail scanning engine and even
easier not to install it in the first place.

But only if you do a custom installation of AVG7 manually?

Which would be required to stop the ignorant masses sending you their
viral output.

In any case, none of this matters. The perception of an AV program that
doesn't scan email, or doesn't do it by default would, for a
sufficiently large number of people be that it was no good. It would,
therefore, not be at all for much longer.

(Grisoft don't rely on the free version for their income, they depend on
the knowledgeable users of the free version and, more significantly, the
corporate purchasers. How many of them, do you think, will see the
wisdom of your argument?)

[Snoopy) te***et.*z (*is n]

On Sun, 6 Feb 2005 23:28:21 +0000, John Underwood

Post by John Underwood
On Mon, 7 Feb 2005 at 09:43:58, *is n wrote in

Post by Snoopy) te***et.*z (*is n
IOW, mail scanning introduced as part of AVG7 *is* a sop to Outlook
Express.

I agree except for the specification of AVG7, it is a sop when applied
by any AV program and the big boys were the first to do it. They don't
make it any easier to change the default and disable it. From my
experience of Symantec, they make no provision whatsoever to exclude it
from the installation.

If Symantec offers no way to disable pop mail scanning that really is
appalling. But that really has nothing to do with AVG7.

Post by John Underwood
What puzzles me is how they (MS) are able to activate an included file
without either saving it to disk or loading it into memory. If either of
these things happen with infected material, then the AV program should
start ringing bells. If they don't detect the virus then, how would they
have done when the mail arrived?

I don't understand it either. But then having purged all remnants of
Outlook from my system I don't have to :-)

Post by John Underwood

Post by Snoopy) te***et.*z (*is n
IMO if Grisoft are going to include mail scanning it should not be the
default option. Why should I have to 'dispense' with a function that
has no practical use for the majority of e-mail programs?

I would agree except for the fact that there are too many people out
there operating OE who wouldn't know that they needed to enable it or
how to. I think the small additional work of disabling or not installing
the mail scanning in AVG would prove far less effort than dealing with
all the extra stuff you would receive as a result of the vastly
increased number of infections caused by it not being the default.

The trade off isn't that simple though. Getting most of your mail
thrown back at you because of AVG7's errors and then having to forward
them all again manually is surely more than a minor annoyance.

IMO not having auto pop detection would resultin more infections for
only Outlook users. And that is not something that AVG7 should try
to fix. It's an Outlook problem.

Post by John Underwood

Post by Snoopy) te***et.*z (*is n

Post by John Underwood
It is perfectly possible to disable the mail scanning engine and even
easier not to install it in the first place.

But only if you do a custom installation of AVG7 manually?

Which would be required to stop the ignorant masses sending you their
viral output.

The ignorant massess can send me all the virii they like. My e-mail
program doesn't automatically open them in any sense so it makes no
difference to me.

Post by John Underwood
In any case, none of this matters. The perception of an AV program that
doesn't scan email, or doesn't do it by default would, for a
sufficiently large number of people be that it was no good.

Only because that sufficiently large number of people are ignorant.
If the ignorant majority are definitely wrong, I see no reason to
change the behaviour of other software to conform to the false beliefs
of the majority.

Post by John Underwood
It would, therefore, not be at all for much longer.

Debatable. If the ignorant majority find out that they have been
'had', they might find the real solution to this problem.

Post by John Underwood
(Grisoft don't rely on the free version for their income, they depend on
the knowledgeable users of the free version and, more significantly, the
corporate purchasers. How many of them, do you think, will see the
wisdom of your argument?)

Producing a free program that doesn't work as an introduction to the
professional version will not result in increased sales 'AVG7 Free'
is a 'footshot' from where I sit.

SNOOPY

[John Underwood]

On Mon, 7 Feb 2005 at 19:09:59, *is n wrote in
comp.mail.pegasus-mail.ms-windows (Reference:
<***@4ax.com>)

<...>

Post by Snoopy) te***et.*z (*is n
If Symantec offers no way to disable pop mail scanning that really is
appalling.

I didn't say that they didn't, merely that the NAV method is no simpler
than AVG's. What Symantec do not provide and AVG do is a means of not
installing the function in the first place.

Had they not provided a means of disabling mail scanning, I would have
said so. I didn't. Why imply that I did?

I also pointed out that mail scanning is enabled in NAV by default as in
al other AV programs that provide it of which I am aware. AVG is not
unusual in this regard, but is exceptional, in my experience in allowing
the feature to be excluded altogether, not just disabled. It would
appear on your scoring system that it does better though it instals and
enables by default, it allows both disabling and not installing. Others
only allow disabling.

Post by Snoopy) te***et.*z (*is n
But that really has nothing to do with AVG7.

It has everything to do with you singling out AVG as if it alone were
responsible for this sin you think it is committing. AVG is doing what
every AV program does. I agree that for all but OE users, there is
little reason for a particular function, but a very large number of
people do use OE, however defective it may be. The default action is the
fail-safe one - in the sense of damage the alternative may cause.


AVG is no better or worse than any other in this respect. Scanning mail
on arrival, particularly, involves the addition of a process at a
critical point. It is not surprising that it goes wrong, and Pegasus is
not alone in experiencing this. Other mail programs find problems with
other AV programs. What is the problem with just disabling it or,
better, I suggest, not installing it in the first place? I don't find
AVG shows any problems whatsoever with my mail program provided I don't
use the mail scan, I don't intend to find out if there would be any
problems with it.

<...>

Post by Snoopy) te***et.*z (*is n
I don't understand it either. But then having purged all remnants of
Outlook from my system I don't have to :-)

So you've pulled up the ladder - you're all right, Jack. However, you
still seem to want every ignorant user of OE who will not understand the
need to enable mail scanning or how to do it to be presented with an AV
program which will not check mail before activating its infections. That
will cause those machines to send the rest of us its viral output. Thank
you very much, you are a bigger menace than Microsoft, you seem to think
you know what you are doing.

<...>

Post by Snoopy) te***et.*z (*is n
The trade off isn't that simple though. Getting most of your mail
thrown back at you because of AVG7's errors and then having to forward
them all again manually is surely more than a minor annoyance.

But the minor nuisance is disabling the mail scanning. When you have
done that what errors does AVG7 experience? It doesn't touch the mail
coming in or out. I have never seen an error such as you describe caused
by AVG7. If you are getting them with mail scanning uninstalled (or even
installed but disabled) then you may care to consider another more
obvious cause of the problem. I don't use Pegasus and your arguments are
persuading me that I never should.

Post by Snoopy) te***et.*z (*is n
IMO not having auto pop detection would resultin more infections for
only Outlook users. And that is not something that AVG7 should try
to fix. It's an Outlook problem.

But if it doesn't and no AV program stops its errors leading to millions
of viruses you think that would improve our life?

<..>

Post by Snoopy) te***et.*z (*is n
The ignorant massess can send me all the virii they like. My e-mail
program doesn't automatically open them in any sense so it makes no
difference to me.

The word virii would, if it existed, be the plural of the Latin word
virius. Virus has no plural in Latin - it means "slime" which doesn't
have a plural in English either. I assume, therefore, that you are
talking about viruses.

You may have unlimited bandwidth which you don't mind being used up by
each and every user of OE in the world who, because of your very
peculiar doctrine will send out infected material. Others don't have
that luxury. In recent months, one particular machine sent several
thousand copies of one virus. That cost me more than almost all the mail
I did want to receive.

Join the real world, please.

<...>

Post by Snoopy) te***et.*z (*is n
Only because that sufficiently large number of people are ignorant.
If the ignorant majority are definitely wrong, I see no reason to
change the behaviour of other software to conform to the false beliefs
of the majority.

It is the damaging behaviour that is the problem, not the beliefs of the
ignorant. People should not commit crime - does that mean that there is
no reason to change the behaviour of those who don't to conform to the
fact that there are some who do?

Post by Snoopy) te***et.*z (*is n

Post by John Underwood
It would, therefore, not be at all for much longer.

Debatable.

Absolutely not debatable at all, I am talking about my decisions. You
are not party to that process, though you have an influence and you have
become a major element in my decision to place other applications ahead
of Pegasus in my quest for a replacement for Turnpike.

Post by Snoopy) te***et.*z (*is n
If the ignorant majority find out that they have been
'had', they might find the real solution to this problem.

And how will they do that by sending out large numbers of viruses? They
all continue to use Windows, after all. (So do I but that is a
conscious, business decision taking into account a large number of
factors and the knowledge to limit its potential damage.)

<...>

Post by Snoopy) te***et.*z (*is n
Producing a free program that doesn't work as an introduction to the
professional version will not result in increased sales 'AVG7 Free'
is a 'footshot' from where I sit.

It does work, perfectly well. Your statement that it does not work
assumes that there are no circumstances in which it does. You are wrong.


After seeing the level of support here from someone arguing emphatically
and stridently that a program which sends out a message using SMTP is a
server while one which waits for such a message to arrive is a client I
had doubts about the usefulness of this forum for support in a program
of which I had heard good things. This ridiculous dogmatism convinces me
that Pegasus is not for me.

I fully expect that whatever I use in future will not remotely approach
Turnpike as a mail and news client specifically for me, but in general
terms.

Pegasus might have come closer than some, but its support seems
disastrously lacking so I won't bother unless others fail even more
lamentably.

Good bye all unless such a disaster forces me back into your hands.

[Snoopy) te***et.*z (*is n]

On Mon, 7 Feb 2005 08:48:09 +0000, John Underwood

Post by John Underwood
On Mon, 7 Feb 2005 at 19:09:59, *is n wrote in

having purged all remnants of Outlook from my system

So you've pulled up the ladder - you're all right, Jack. However, you
still seem to want every ignorant user of OE who will not understand the
need to enable mail scanning or how to do it to be presented with an AV
program which will not check mail before activating its infections. That
will cause those machines to send the rest of us its viral output. Thank
you very much, you are a bigger menace than Microsoft, you seem to think
you know what you are doing.

I want every ignorant user of OE to have a basic understanding of why
they should enable mail scanning - yes.

I don't want them to have the computing equivalent of a medical
degree. I just want them to know a bit about basic computer hygiene.
The computing equivalent of knowing where the tap and soap is when you
go to wash your hands. It's not rocket science, and I don't think it
is an unreasonable level of knowledge to demand.

Post by John Underwood
<...>

The trade off isn't that simple though. Getting most of your mail
thrown back at you because of AVG7's errors and then having to forward
them all again manually is surely more than a minor annoyance.

But the minor nuisance is disabling the mail scanning. When you have
done that what errors does AVG7 experience? It doesn't touch the mail
coming in or out. I have never seen an error such as you describe caused
by AVG7. If you are getting them with mail scanning uninstalled (or even
installed but disabled) then you may care to consider another more
obvious cause of the problem. I don't use Pegasus and your arguments are
persuading me that I never should.

The problems I am relaying are not necessarily from Pegasus mail
users. They seem to be just as much operating system issues as mail
program issues.

My own problem with AVG7 is that my computer refuses to install it,
even though I have followed all instructions and located and installed
the missing dll files that the AVG installer requests. AVGs
instructions are insufficient to get me to even first base.

Post by John Underwood
You may have unlimited bandwidth which you don't mind being used up by
each and every user of OE in the world who, because of your very
peculiar doctrine will send out infected material. Others don't have
that luxury. In recent months, one particular machine sent several
thousand copies of one virus. That cost me more than almost all the mail
I did want to receive.
Join the real world, please.

The real world solution is to cure ignorance at the most basic level.
Not put on a software band aid.

Post by John Underwood
It is the damaging behaviour that is the problem, not the beliefs of the
ignorant. People should not commit crime - does that mean that there is
no reason to change the behaviour of those who don't to conform to the
fact that there are some who do?

Bad analogy. There is a gain for those who harbour goods. There is
no gain for those whose computers harbour viruses. The motivations
leading to the respective behaviours are not analagous.

Post by John Underwood
Absolutely not debatable at all, I am talking about my decisions. You
are not party to that process, though you have an influence and you have
become a major element in my decision to place other applications ahead
of Pegasus in my quest for a replacement for Turnpike.

Since I haven't even mentioned any of the capabilities of Pegasus, I
would respectfully suggest that based on my comments you have not
given Pegasus a fair hearing.

Post by John Underwood

Producing a free program that doesn't work as an introduction to the
professional version will not result in increased sales 'AVG7 Free'
is a 'footshot' from where I sit.

It does work, perfectly well. Your statement that it does not work
assumes that there are no circumstances in which it does. You are wrong.

AVG7 does work in some situations, I suppose, if Grisoft can get
around the update problems. AVG7 does not appear to work in operating
systems of the vintage Windows 98SE and earlier, despite claims on the
Grisoft website that it does.

Post by John Underwood
After seeing the level of support here from someone arguing emphatically
and stridently that a program which sends out a message using SMTP is a
server while one which waits for such a message to arrive is a client I
had doubts about the usefulness of this forum for support in a program
of which I had heard good things. This ridiculous dogmatism convinces me
that Pegasus is not for me.

This is completely irrelevant to the discussion of AVG7. Your surely
must know that just because you read some rubbish in an unmoderated
forum that doesn't necessarily reflect on the other contributors

Post by John Underwood
Pegasus might have come closer than some, but its support seems
disastrously lacking so I won't bother unless others fail even more
lamentably.

The suppoprt that is 'disastrously lacking' is from Grisoft, but you
are so blinded in admiration for the AVG product that you can't see
it.

Let me put the case to you bluntly. If 80% of 'AVG7 Free' users are
in the USA and they are all forced to log onto the update servers at a
fixed time of precisely 8am, can you see how a server update problem
might arise?

SNOOPY

[David Naylor]

Post by Snoopy) te***et.*z (*is n
around the update problems. AVG7 does not appear to work in
operating systems of the vintage Windows 98SE and earlier, despite
claims on the Grisoft website that it does.

AVG7 certainly works very well on my Win98SE system along with
Pegasus. I've had *no* AVG7 installation problems and no problems
getting it to function with Pegasus.

From where did you get your erroneous information?

Cheers, -- Dave
---
* RM 1.31 1916 *

[Snoopy) te***et.*z (*is n]

On Mon, 07 Feb 2005 15:28:00 GMT, David Naylor

Post by David Naylor

Post by Snoopy) te***et.*z (*is n
around the update problems. AVG7 does not appear to work in
operating systems of the vintage Windows 98SE and earlier, despite
claims on the Grisoft website that it does.

AVG7 certainly works very well on my Win98SE system along with
Pegasus. I've had *no* AVG7 installation problems and no problems
getting it to function with Pegasus.
From where did you get your erroneous information?
Cheers, -- Dave
---
* RM 1.31 1916 *

From the downloads.com website forum for Grisoft ( I repeat from
earlier in the thread)

'Scandisk and defrag freeze constantly on Win98SE' Rexel

Call me a parrot if you like but that was the information that was
there.

SNOOPY

[Steve Hayes]

Post by John Navas

I reported it to them as a but, or asked if there was a way of fixing it. They
said het the paid version and we'll tell you.
Sounds like Catch 22 to me.
...

* GRISOFT does an incredible public service with AVG Free.
* It's unrealistic to expect free support for this free product.
* AVG Professional is fairly priced.
* 30-day trial versions are available.
* GRISOFT has an extremely generous 60-day unconditional return policy.
(Thus you could easily get a free answer by registering and then returning AVG
Professional.)

That would only be so if the bug is only ion the free version and not in the
paid one.

It's not as if I'm asking them to pay for the bug reports.

[John Navas]

[POSTED TO comp.mail.pegasus-mail.ms-windows - REPLY ON USENET PLEASE]

Post by Steve Hayes

Post by John Navas

I reported it to them as a but, or asked if there was a way of fixing it. They
said het the paid version and we'll tell you.
Sounds like Catch 22 to me.
...

* GRISOFT does an incredible public service with AVG Free.
* It's unrealistic to expect free support for this free product.
* AVG Professional is fairly priced.
* 30-day trial versions are available.
* GRISOFT has an extremely generous 60-day unconditional return policy.
(Thus you could easily get a free answer by registering and then returning AVG
Professional.)

That would only be so if the bug is only ion the free version and not in the
paid one.

Since you want support, the free version isn't for you.

Post by Steve Hayes
It's not as if I'm asking them to pay for the bug reports.

You're asking them to go well beyond their already generous public service
(which is pretty outrageous IMHO).

[Roger Blake]

Post by John Navas
* GRISOFT does an incredible public service with AVG Free.
* It's unrealistic to expect free support for this free product.

Absolutely! In addition, although there is no tech support per se
for the free product, there is a tech note on the grisoft.com web
site telling you how to manually configure the email proxy in the
event the automatic feature does not work properly. (I recently
had to to this for a system where Mozilla mail was having the same
kind of problem.)

[RobertSA]

Post by Roger Blake
Absolutely! In addition, although there is no tech support per se
for the free product, there is a tech note on the grisoft.com web
site telling you how to manually configure the email proxy in the
event the automatic feature does not work properly.

BTW, what exactly is the automatic configuration doing to Pegasus, and how
to undo it manually?

[Steve Hayes]

On Mon, 24 Jan 2005 17:37:30 +0100, "RobertSA"

Post by RobertSA

Post by Roger Blake
Absolutely! In addition, although there is no tech support per se
for the free product, there is a tech note on the grisoft.com web
site telling you how to manually configure the email proxy in the
event the automatic feature does not work properly.

BTW, what exactly is the automatic configuration doing to Pegasus, and how
to undo it manually?

It automatically installs e-mail virus checking, which then marks about 60-80%
of outbound mail as "undeliverable", and deletes it from the outbound mail
queue.

One undoes it manually by turning off all e-mail checking options.

Then open the original messages, attached to the "undeliverable" notices, and
forward them to the original addreses.

[RobertSA]

Post by Steve Hayes
On Mon, 24 Jan 2005 17:37:30 +0100, "RobertSA"

Post by RobertSA
BTW, what exactly is the automatic configuration doing to Pegasus,
and how to undo it manually?

It automatically installs e-mail virus checking, which then marks
about 60-80% of outbound mail as "undeliverable", and deletes it from
the outbound mail queue.

Sounds scary.
But what I meant was, what does it do "under the hood"?
I only have second-hand knowledge of that, and two ways I can think of would
be modifying the *.pnd files (apparently it doesn't do that?) or modifying
the pmail.cfg file by adding a delivery gateway?

Somebody I know inadvertently turned email scanning on, and had problems
turning it off. Disabling the component in AVG control centre didn't help,
that is it stopped attaching the well-known signature, but I was still
finding at the very bottom of the headers:

Received: from 127.0.0.1 (AVG SMTP 7.0.298 [265.6.7]); Sun, 02 Jan 2005
08:09:48 +0100

Finally, I advised them to uninstall AVG and reinstall it with the basic
options only. That got rid of that header, but they've been experiencing
strange SMTP behaviour since then, like double copies of the message in the
Sent Folder, one of them with no body in it, sometimes double copies being
delivered (actually, not talking about the known issue of the doubling of
messages in the queue, now there is quadrupling, according to the status
line).

I had them check with pconfig.exe that there were no gateways defined, then
I ran out of clues...

[Steve Hayes]

On Mon, 24 Jan 2005 20:01:28 +0100, "RobertSA"

Post by RobertSA

Post by Steve Hayes
On Mon, 24 Jan 2005 17:37:30 +0100, "RobertSA"

Post by RobertSA
BTW, what exactly is the automatic configuration doing to Pegasus,
and how to undo it manually?

It automatically installs e-mail virus checking, which then marks
about 60-80% of outbound mail as "undeliverable", and deletes it from
the outbound mail queue.

Sounds scary.
But what I meant was, what does it do "under the hood"?
I only have second-hand knowledge of that, and two ways I can think of would
be modifying the *.pnd files (apparently it doesn't do that?) or modifying
the pmail.cfg file by adding a delivery gateway?

I'm not sure what it does under the hood.

What it was doing, when I fairst installed it, was bouncing messages is the
SMPT server did not accept them quickly enough, or if the server was down.

Normally when that happens, Pegasus just leaves them in the outbound queue
until they are sent, but AVG was attaching them to "undeliverable" messages,
which then appared in the New Mail queue. The only way to send them was for
open the attached mesages and forward them, with no guarrantee that AVG would
not bounce them again.

But I just unticked any box that had to do with e-mail checking, and I no
longer get AVG "bounce" messages.

Post by RobertSA
Somebody I know inadvertently turned email scanning on, and had problems
turning it off. Disabling the component in AVG control centre didn't help,
that is it stopped attaching the well-known signature, but I was still
Received: from 127.0.0.1 (AVG SMTP 7.0.298 [265.6.7]); Sun, 02 Jan 2005
08:09:48 +0100
Finally, I advised them to uninstall AVG and reinstall it with the basic
options only. That got rid of that header, but they've been experiencing
strange SMTP behaviour since then, like double copies of the message in the
Sent Folder, one of them with no body in it, sometimes double copies being
delivered (actually, not talking about the known issue of the doubling of
messages in the queue, now there is quadrupling, according to the status
line).
I had them check with pconfig.exe that there were no gateways defined, then
I ran out of clues...
--
Robert

[tom]

I posted in a new string a request for help that I now suspect (after
reading this string) is an AVG issue. I would like to turn off the outbound
scan but continue inbound scanning. I could easially switch to another
scanner on this computer, however, I was about to order a license for 15
copies of AVG for my office. I was going to use AVG as I have used and liked
the free version in the past and the price was very reasonable. I'm now
having second thoughts as I very much would like to have inbound scanning on
the office computers. Is there no other solution other than turning off all
email scanning or using a different email client?

[John Underwood]

On Mon, 24 Jan 2005 at 18:40:54, Steve Hayes wrote in

Post by Steve Hayes
One undoes it manually by turning off all e-mail checking options.

Wouldn't it be quicker and safer to uninstall AVG and then install again
with the custome option, unchecking the email scan? (It doesn't appear
to have a modify option which would be quicker).

[RobertSA]

Post by John Underwood
On Mon, 24 Jan 2005 at 18:40:54, Steve Hayes wrote in

Post by Steve Hayes
One undoes it manually by turning off all e-mail checking options.

Wouldn't it be quicker and safer to uninstall AVG and then install
again with the custome option, unchecking the email scan? (It doesn't
appear to have a modify option which would be quicker).

AFAIR, reinstalling on top with a different set of options will modify the
configuration, at least that's what I recall the installer app. said.

[Steve Hayes]

On Mon, 24 Jan 2005 19:00:55 +0000, John Underwood

Post by John Underwood
On Mon, 24 Jan 2005 at 18:40:54, Steve Hayes wrote in

Post by Steve Hayes
One undoes it manually by turning off all e-mail checking options.

Wouldn't it be quicker and safer to uninstall AVG and then install again
with the custome option, unchecking the email scan? (It doesn't appear
to have a modify option which would be quicker).

I don't think it would be quicker, once you know that you need to turn
everything off.

It took a while because I tried to turn things off one at a time until the
problem went away.

I tried removing checking on outbound mail and leaving it for inbound, but
that didn't seem to help, so I just turned off everything I could see that
related to e-mail checking, and that seems to have done the trick.

Whether reinstalling would be safer, I don't know, but I don't think it would
be quicker.

[John Underwood]

On Tue, 25 Jan 2005 at 02:33:36, Steve Hayes wrote in

Post by Steve Hayes
Whether reinstalling would be safer, I don't know, but I don't think it would
be quicker.

When I install AVG, I do so with the custom option and uncheck email
scanning, so it is cannot be turned either off or on. If, as has been
reported, it occasionally turns itself on spontaneously, it must be
quicker in the long term to remove it.

[Steve Hayes]

On Tue, 25 Jan 2005 07:29:28 +0000, John Underwood

Post by John Underwood
On Tue, 25 Jan 2005 at 02:33:36, Steve Hayes wrote in

Post by Steve Hayes
Whether reinstalling would be safer, I don't know, but I don't think it would
be quicker.

When I install AVG, I do so with the custom option and uncheck email
scanning, so it is cannot be turned either off or on. If, as has been
reported, it occasionally turns itself on spontaneously, it must be
quicker in the long term to remove it.

When I installed v7, I did the default install, because I saw no reason not
to. I didn't realise there was a bug in the program.

Once I realised there was a bug, it was quicker to turn it off than to
reinstall.

[John Navas]

[POSTED TO comp.mail.pegasus-mail.ms-windows - REPLY ON USENET PLEASE]

Post by Steve Hayes
On Tue, 25 Jan 2005 07:29:28 +0000, John Underwood

Post by John Underwood
On Tue, 25 Jan 2005 at 02:33:36, Steve Hayes wrote in

Post by Steve Hayes
Whether reinstalling would be safer, I don't know, but I don't think it would
be quicker.

When I install AVG, I do so with the custom option and uncheck email
scanning, so it is cannot be turned either off or on. If, as has been
reported, it occasionally turns itself on spontaneously, it must be
quicker in the long term to remove it.

When I installed v7, I did the default install, because I saw no reason not
to. I didn't realise there was a bug in the program.

What bug? It's not necessarily a bug just because it doesn't work the way you
want it to.

[Steve Hayes]

Post by John Navas

Post by Steve Hayes
When I installed v7, I did the default install, because I saw no reason not
to. I didn't realise there was a bug in the program.

What bug? It's not necessarily a bug just because it doesn't work the way you
want it to.

Suit yourself.

If you don't know what a bug is, there are other places to learn, but I don't
see much point in arguing about it here.

[RobertSA]

Post by Steve Hayes
When I installed v7, I did the default install, because I saw no
reason not to. I didn't realise there was a bug in the program.
Once I realised there was a bug, it was quicker to turn it off than to
reinstall.

Do check, though, by sending yourself the message and examining the headers,
that the AVG SMTP engine is indeed no longer involved - cf. my description
of the AVG problem in this thread.

[Steve Hayes]

On Wed, 26 Jan 2005 10:15:29 +0100, "RobertSA"

Post by RobertSA

Post by Steve Hayes
When I installed v7, I did the default install, because I saw no
reason not to. I didn't realise there was a bug in the program.
Once I realised there was a bug, it was quicker to turn it off than to
reinstall.

Do check, though, by sending yourself the message and examining the headers,
that the AVG SMTP engine is indeed no longer involved - cf. my description
of the AVG problem in this thread.

There is no mention of AVG anywhere in the headers of mesages I have sent to
myself.

But here is the header of one of the problem mesages before I switched AVG
off:

From: AVG for Email <***@localhost>
To: ***@myaddress
Subject: Undelivered Mail Returned to Sender
Date: Sun, 16 Jan 2005 17:55:17 +0200
Mime-Version: 1.0
Content-Type: multipart/mixed; boundary="===AVG-153C12DB==="
X-PMFLAGS: 570949760 0 1 P44A00.CNM

--===AVG-153C12DB===
Content-Description: Notification
Content-Type: text/plain; charset=windows-1250
Content-Transfer-Encoding: 8bit

This is the AVG E-mail Scanner program.

I'm sorry to have to inform you that the message returned
below could not be delivered to one or more destinations.

-------------------------------------------------------------------
Cannot open smtp connection to '196.25.240.94'
Connect: Connection timed out (10060)

-------------------------------------------------------------------

Your e-mail message is being returned to you in the next part of this
message. Try to send the message again.

Should you need assistance, please contact your administrator or your
internet service provider.
--===AVG-153C12DB===
Content-Description: Undelivered Message
Content-Type: message/rfc822

[Snoopy) te***et.*z (*is n]

On Sun, 23 Jan 2005 16:34:23 GMT, John Navas

Post by John Navas
[POSTED TO comp.mail.pegasus-mail.ms-windows - REPLY ON USENET PLEASE]

I reported it to them as a but, or asked if there was a way of fixing it. They
said het the paid version and we'll tell you.
Sounds like Catch 22 to me.
...

* GRISOFT does an incredible public service with AVG Free.

Correction. GRISOFT *did* an incredible public service with 'AVG6
Free'.

Post by John Navas
* It's unrealistic to expect free support for this free product.
* AVG Professional is fairly priced.
* 30-day trial versions are available.
* GRISOFT has an extremely generous 60-day unconditional return policy.
(Thus you could easily get a free answer by registering and then
returning AVG Professional.)

Yes, but this seems rather a convoluted way to get a 'free' answer.
And Grisoft would not be any better off than if they answered the
question as it related to the 'free' version anyway.

If you still think that Grisoft are doing us a favour with AVG7 go and
read the reviews at 'download.com'. A selection from the last couple
of weeks...

---------

'Installation instructions say use wizard if unsure, but there are no
instructions on how to find the wizard' chilehead

'Interface clunky' HpBills

'Eats PC resources, slow' Miki-Mo

'Fixed scan time 8am in the morning not convenient' OldAVG6user

'Can't download and install updates' lovelyladyjosie

'Update has not worked for three weeks. Free forum says 'server
problems'. I am a registered to post on the free forum, but my
username/password has expired. Tried to re-register, but couldn't'
rick052

'Cannot update if using a hardware firewall.' Terrible

'Doesn't work with Win95 (despite claim that it does). All it says
is 'DCOM95 needs to be installed' even though its already on there!'
wraith

'Scandisk and defrag freeze constantly on Win98SE' Rexel

'Gummed up my system so bad, I'll never try this product again'
legallpm

'This software will not repair my trojan and deletes or repairs
nothing. Don't download, this software has a bug' Sherry

'Crashes, hangs won't update, gives error reports when nothing is
wrong. Problems galore with e-mail. Even the guy on the AVG forum
agreed how bad this version was.' Kathy

----------


Still think Grisoft are doing users worldwide a favour?

To sum up Grisoft have produced a program that is difficult to
install, (if you can install it at all). It interferes with
operating systems that its predecessor AVG6 had dealt with just fine.
It can't be reliably updated and when it does find a trojan it doesn't
work.

Because of the vast goodwill built up by AVG6, I have spent many hours
myself trying to install AVG7 on my own computer all to no avail.
After reading these user reports, all I can say is thank god I didn't
succeed.

AVG7 has to be my worst software experience this century.
I liken my own AVG7 experience to having a trusted friend who suddenly
turns around and stabs you in the back, crippling you in the process.
From one of the best pieces of software around (AVG6) to something
that is disfunctional and dangerous (AVG7). What a shocking
turnaround! It is difficult to believe that Grisoft can survive as a
company after this AVG7 debacle.

SNOOPY

[John Underwood]

On Sun, 6 Feb 2005 at 22:39:23, *is n wrote in

Post by Snoopy) te***et.*z (*is n
Still think Grisoft are doing users worldwide a favour?

Yes. It has worked perfectly well here on five different machines under
three different versions of Windows behind two hardware firewalls.

My isolated examples unsupported by any concrete evidence about
configurations and other applications is just as valid and relevant as
the comments cited.

So some people have problems, others don't. The former tend to be in the
majority of those who make a noise, the silent, satisfied are usually
the vast majority.

So far the only [1] forum in which I have seen this sort of complaint is
users of Pegasus.

Should I conclude that Pegasus is not worth downloading since it is the
common factor? It is just a logical an inference.

[1] And I know there are other forums, I have just chosen to ignore them
as much as the comments in the previous message ignore their context.

[Snoopy) te***et.*z (*is n]

On Sun, 6 Feb 2005 11:29:38 +0000, John Underwood

Post by John Underwood
On Sun, 6 Feb 2005 at 22:39:23, *is n wrote in

Post by Snoopy) te***et.*z (*is n
Still think Grisoft are doing users worldwide a favour?

Yes. It has worked perfectly well here on five different machines under
three different versions of Windows behind two hardware firewalls.
My isolated examples unsupported by any concrete evidence about
configurations and other applications is just as valid and relevant as
the comments cited.

Yes, and in fairness I should point out that the 'download.com' has
completely polarised those who have downloaded AVG7. Users either
rate it '5 Stars' (excellent) or '1 Star' (the worst rating possible).

There is almost nothing in between.

However, those that support AVG with 5 star ratings claim that it
'works for them' and is 'free' so it must be amazing.

Your criticisim that some of the 'anti' reviews are unsupported by
enough detail is valid. But the 'for' comments are much worse. The
only thing I could deduce was that AVG7 was better than Nortons but
there is no indication of what that means in any tangible way. The
'pro' comments read to me as a bogus attempt, with nothing behind
them, to cover up the problems that AVG7 obviously has and falsely
bolster its 'star' rating on download.com.

In an effort to bring some useful information to this debate. Can
you name one installation (system/software combination) where Pegasus
Mail and AVG7 *can* work together?

Post by John Underwood
So some people have problems, others don't. The former tend to be in the
majority of those who make a noise, the silent, satisfied are usually
the vast majority.
So far the only [1] forum in which I have seen this sort of complaint is
users of Pegasus.

'download.com' is not an exclusive playground of Pegasus mail users.
The comments offered there, are offered freely and are unsolicited.

The latest negative comment I head regarding AVG7 at the weekend was
that attachments were being delivered in a mangled form with detail
missing after processing by AVG7. And this was not from a Pegasus
mail user.

SNOOPY

[Hank]

Post by Snoopy) te***et.*z (*is n
In an effort to bring some useful information to this debate. Can
you name one installation (system/software combination) where Pegasus
Mail and AVG7 *can* work together?

Worked fine for me, XP Home, Pmail 4.21c, AVG7 Free, using Martin Ireland's
virscan after reinstalling AVG7 with mail scanning off.

I go through Popfile, too, to beyesian filter the email first.

[John Underwood]

On Mon, 7 Feb 2005 at 09:43:57, *is n wrote in

Post by Snoopy) te***et.*z (*is n
In an effort to bring some useful information to this debate. Can
you name one installation (system/software combination) where Pegasus
Mail and AVG7 *can* work together?

I am only viewing this newsgroup with a view to seeing whether Pegasus
would work at all for me. AVG does work successfully with mail scanning
disabled, that is with a different mail client but why should that be
relevant.

My impression is that the antis for Pegasus outweigh the pros in the
specific areas in which I am interested.

I may look to Thunderbird, supported by a local mail server (not
Mercury), as my first evaluation target.

[Hank]

Post by John Underwood
On Mon, 7 Feb 2005 at 09:43:57, *is n wrote in

Post by Snoopy) te***et.*z (*is n
In an effort to bring some useful information to this debate. Can
you name one installation (system/software combination) where Pegasus
Mail and AVG7 *can* work together?

I am only viewing this newsgroup with a view to seeing whether Pegasus
would work at all for me. AVG does work successfully with mail scanning
disabled, that is with a different mail client but why should that be
relevant.
My impression is that the antis for Pegasus outweigh the pros in the
specific areas in which I am interested.

but AVG7 *does* work with Pegasus.

[Steve Hayes]

Post by Hank

Post by John Underwood
My impression is that the antis for Pegasus outweigh the pros in the
specific areas in which I am interested.

but AVG7 *does* work with Pegasus.

... and it's just that Pegasus doesn't work with AVG.

And the consensus seems to be that Pegasus doesn't need AVG anyway.

[Hank]

Post by Steve Hayes

Post by Hank

Post by John Underwood
My impression is that the antis for Pegasus outweigh the pros in the
specific areas in which I am interested.

but AVG7 *does* work with Pegasus.

... and it's just that Pegasus doesn't work with AVG.

Again: it does for me.

I use the following commandline in virscan.ini (using Martin Ireland's
virscan)within the main pmail directory:

CmdLine="c:\progra~1\grisoft\avgfre~1\avgw.exe /se /quit %f"

... and it works. Pegasus works with AVG7, and AVG7 works with Pegasus.

I prefer on-demand scanning, anyway, so what's the problem?

[Steve Hayes]

Post by Hank

Post by Steve Hayes

Post by Hank

Post by John Underwood
My impression is that the antis for Pegasus outweigh the pros in the
specific areas in which I am interested.

but AVG7 *does* work with Pegasus.

... and it's just that Pegasus doesn't work with AVG.

Again: it does for me.
I use the following commandline in virscan.ini (using Martin Ireland's
CmdLine="c:\progra~1\grisoft\avgfre~1\avgw.exe /se /quit %f"
... and it works. Pegasus works with AVG7, and AVG7 works with Pegasus.
I prefer on-demand scanning, anyway, so what's the problem?

The problem is that AVG bounces outbound mesages and blocks them from reaching
the server.

In otherwords, AVG stops Pegusus from working, because it stops Pegasus from
sending mail, and then generates a bounce message.

[Bebop & Rocksteady]

Post by Steve Hayes
The problem is that AVG bounces outbound mesages and blocks them from
reaching the server.
In otherwords, AVG stops Pegusus from working, because it stops Pegasus
from sending mail, and then generates a bounce message.

And this makes it Pegasus'd problem how exactly... ???

[John Underwood]

On Mon, 7 Feb 2005 at 06:48:08, Bebop & Rocksteady wrote in

Post by Bebop & Rocksteady

Post by Steve Hayes
The problem is that AVG bounces outbound mesages and blocks them from
reaching the server.
In otherwords, AVG stops Pegusus from working, because it stops Pegasus
from sending mail, and then generates a bounce message.

And this makes it Pegasus'd problem how exactly... ???

Especially if you can stop it merely by disabling (or not installing)
the mail scan. It would appear not to be an AVG problem either.

What in an outgoing message can contain an infection that has not at
some point been stored on your disk or held in memory on your machine?

I suggest nothing, in which case, it has already been scanned and proved
safe by your AV program. If that didn't work, what extra benefit does
scanning on the way out confer?

(With Turnpike, which I use, there is the possibility of receiving an
infected attachment which is stored in an encrypted database - therefore
not accessible to the AV scanners. If such a message is sent out again
without being saved to disk in the meantime, it would be possible to
transmit a virus. Two things could cause that to happen - sending
something on to another without checking to see what it was and malware
causing it to be sent without your involvement. The former is
irresponsible, the latter is impossible by parts of the same mechanism
which allowed the question to arise. My mail program does not save or
activate attachments without intervention and it cannot send mail
without intervention.)

[Steve Hayes]

Post by Bebop & Rocksteady

Post by Steve Hayes
The problem is that AVG bounces outbound mesages and blocks them from
reaching the server.
In otherwords, AVG stops Pegusus from working, because it stops Pegasus
from sending mail, and then generates a bounce message.

And this makes it Pegasus'd problem how exactly... ???

Ask Hank.

ASVG works with Pegasus, but Pegasus does not work with AVG.

That's the problem -- I really don't see ownership as in issue.

[Hank]

Post by Steve Hayes

Post by Bebop & Rocksteady

Post by Steve Hayes
The problem is that AVG bounces outbound mesages and blocks them from
reaching the server.
In otherwords, AVG stops Pegusus from working, because it stops Pegasus
from sending mail, and then generates a bounce message.

And this makes it Pegasus'd problem how exactly... ???

Ask Hank.
ASVG works with Pegasus, but Pegasus does not work with AVG.

Well I'm Hank, and I say that maybe for *you* they don't work together, but
don't be making blanket statements like they're statements of fact.

[Hank]

Post by Steve Hayes

Post by Hank

Post by Steve Hayes

Post by Hank

Post by John Underwood
My impression is that the antis for Pegasus outweigh the pros in the
specific areas in which I am interested.

but AVG7 *does* work with Pegasus.

... and it's just that Pegasus doesn't work with AVG.

Again: it does for me.
I use the following commandline in virscan.ini (using Martin Ireland's
CmdLine="c:\progra~1\grisoft\avgfre~1\avgw.exe /se /quit %f"
... and it works. Pegasus works with AVG7, and AVG7 works with Pegasus.
I prefer on-demand scanning, anyway, so what's the problem?

The problem is that AVG bounces outbound mesages and blocks them from reaching
the server.
In otherwords, AVG stops Pegusus from working, because it stops Pegasus from
sending mail, and then generates a bounce message.

Again: Not for me.

[John Underwood]

On Mon, 7 Feb 2005 at 00:43:17, Hank wrote in

Post by Hank
but AVG7 *does* work with Pegasus.

That I don't dispute, it is merely that the evidence presented in this
newsgroup overall suggests that there are more problems than successes
with Pegasus, particularly in the areas on which I have the greatest
interest so I conclude that it should not be at the top of my list of
candidates for evaluation (which it was before I came here).

[Hank]

Post by John Underwood
On Mon, 7 Feb 2005 at 00:43:17, Hank wrote in

Post by Hank
but AVG7 *does* work with Pegasus.

That I don't dispute, it is merely that the evidence presented in this
newsgroup overall suggests that there are more problems than successes
with Pegasus, particularly in the areas on which I have the greatest
interest so I conclude that it should not be at the top of my list of
candidates for evaluation (which it was before I came here).

But as the wise say, you hear much more from people with problems than people
who don't have problems, because it's not human nature to post such things like,

"Tried AVG today. Works great. Okay bye."

Just like the nightly news doesn't say,

"John Smith, age 36, was not killed today in a robbery attempt. He was instead
on a vacation in Hawaii".

Take it from me: AVG and Pmail work together. Try it.

[Steve Hayes]

Post by Hank
Take it from me: AVG and Pmail work together. Try it.

You call messages like the following "working together"? I don't.

<QUOTE>

This is the AVG E-mail Scanner program.

I'm sorry to have to inform you that the message returned
below could not be delivered to one or more destinations.

-------------------------------------------------------------------
Cannot open smtp connection to '196.25.240.94'
Connect: Connection timed out (10060)

-------------------------------------------------------------------

Your e-mail message is being returned to you in the next part of this
message. Try to send the message again.

Should you need assistance, please contact your administrator or your
internet service provider.

</quote>

[Hank]

Post by Steve Hayes

Post by Hank
Take it from me: AVG and Pmail work together. Try it.

You call messages like the following "working together"? I don't.

<snip>

I don't get those messages. I can send email just fine, thank you, using Pegasus
and AVG7. I can check email messages/attachments for viruses just fine, thank
you, using AVG7 and Pegasus. So again, for maybe the fifth time, Pegasus and
AVG7 work fine together. No difference at all in performance on my end from this
setup and the setup I had when I was using AVG6. None.

Perhaps maybe... just *maybe*... there's some setting you need to change on
*your* end? Since I can get it to work on *my* end?

It's as if you bought a Ford Escort car and then proclaimed that it didn't work
with gas from Exxon fuel stations. You flat out state that "Exxon gas does not
work with Ford Escorts", even though at least one person you state this to
*does* get Exxon gas and Escorts to work together. In this hypothetical example
lets pretend that for some reason you're trying to put the Exxon gas into the
ashtrays of the Ford Escort instead of the fuel tank where it belongs. Now... is
that Escorts *or* Exxon's fault?

Put it this way: it only takes *ONE* instance of Pegasus and AVG7 working
together to disprove your assertion that they don't work together.

Just one.

I'm that one... though I'm sure there are others.

Yet you still keep saying "Pegasus and AVG don't work together" as if this
statement was received like manna from heaven.

What is *your* software/version situation? Operating system? Pmail version? AVG
version? Virscan version? Etc?

[Steve Hayes]

Post by Hank
Put it this way: it only takes *ONE* instance of Pegasus and AVG7 working
together to disprove your assertion that they don't work together.
Just one.

In the same way as it just takes one instance of your car starting to disprove
an assertion that it has problems starting even if it won't start on the
other 364 days in the year?

Come off it!